How Can We Help?
We’ve built Alpha Elite Fishing Tackle to support serious bass anglers on and off the water—through proven, tournament-grade tackle and an off-the-water experience that respects your time, money, and trust. The questions below explain how we handle orders, shipping, returns, and warranties in clear terms, and how we work to make things right in the rare event something isn’t perfect.
Can I make changes to my order after it has been placed?
Because we ship extremely fast, we’re not able to change addresses or swap items once an order is placed. We only ship to the address provided by the customer on the order. If you need to make changes, please Contact Us, and we will assist you with what we can do to best accommodate your needs.
Do you offer free shipping?
Yes. We offer free shipping and handling for all orders over $99.00. Free shipping includes economy ground shipping via USPS and must be within the 48 contiguous United States. If your order qualifies, free shipping will be automatically applied at checkout.
How fast are orders processed & shipped?
Serious anglers don’t like to wait on tackle—and neither do we. Orders are processed very quickly and are usually with the shipping carrier shortly after you place your order. All orders will be shipped within 1 business day.
What are your shipping policies?
Please click here to see details of our current shipping policy. Because we care about how your tackle arrives, all orders are shipped securely in corrugated boxes with protective packaging to help ensure your gear shows up ready to fish, not damaged.
What is your return policy & how do I return a product?
Please click here to see details of our current return and exchange policy.
Do you accept international orders?
Currently, we do not accept orders outside of the United States.
I haven’t received my package. What should I do?
We love providing fast mail calls. However, sometimes the shipping companies and Mother Nature work against us. If you feel your package is running late, please Contact Us and we’ll help you track down the status of your order.
Please understand that Alpha Elite Fishing Tackle will take responsibility for packages that have not been delivered to the address on your order per the carrier’s tracking information. Once a package is confirmed delivered by USPS or UPS, we cannot accept responsibility due to, but not limited to, factors such as retail theft and fraud.
Is there a warranty for my items?
We ensure all tackle shipped is authentic, new, and not damaged. As a retailer, Alpha Elite Fishing Tackle does not handle warranty claims or provide refunds for defective products unless it is an Alpha Elite Fishing Tackle-branded item.
In the rare event you receive a defective product, we recommend you contact the manufacturer directly. All warranties, if any, are to be handled with the manufacturer.
If you have questions, please contact our Angler Care Support Team: Contact Us